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Privacy Policy

What type of information do we collect

We receive, collect and store any information you enter on our website or give us in any other way. We also collect the IP (Internet Protocol) address used to connect your computer to the Internet; E-mail address; Computer and connection information.
We may use software tools to measure and collect session information, including the time it takes to load a website (Page Response Time), the length of time visitors stay on certain pages, page interaction information and Methods used to fetch the page. We also collect personally identifiable information (including name, email,  communication); Payment details (including credit card information), comments, feedback, product reviews, recommendations and personal profiles.

How do we collect information

When you conduct a transaction on our website, we collect the personally identifiable information you give us, such as your name, address and email address. Your personal data will only be used for the reasons stated above.

Why do we collect such personal information

 We collect this non-personal and personal information for the following purposes:

  1. To provide and perform the Services;

  2. To provide our users with ongoing customer service and technical support;

  3. To contact our visitors and users with general or personalized notices and promotional messages related to the Service;

  4. To create aggregated statistical data and other aggregated and/or derived non-personally identifiable information that we or our business partners may use to provide and improve our Services;

  5. To comply with applicable laws and regulations.

How we store, use, share and disclose the personal information of our website visitors

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform through which we can sell our products and services to you. Your data may be stored through Wix.com's data storage, databases and general Wix.com applications. They store your data on secure servers behind a firewall.

All direct payment gateways offered by Wix.com and used by our company comply with the standards of PCI-DSS administered by the PCI Security Standards Council, a joint initiative of brands such as Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our online store and its service provider.

How do we communicate with our website visitors

We may contact you to notify you about your account, troubleshoot problems with your account, resolve a dispute, collect fees owed, express your opinions through surveys or questionnaires, send updates about our business, or where it is necessary to contact you to enforce our User Agreement, applicable national laws and any agreement we have with you. For these purposes, we may contact you by email, telephone, SMS or post.

Google Analytics

If you have given your consent, Google Analytics, a web analysis service provided by Google LLC, is used on this website. Responsible service provider in the EU is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland ("Google").

scope of processing
Google Analytics uses cookies, which enable an analysis of the use of our websites by you. The information collected by the cookies about your use of this website is usually transmitted to a Google server in the USA and stored there.

We use Google signals. With this, additional information about users who have activated personalized ads (interests and demographic data) is recorded in Google Analytics and ads can be delivered to these users in cross-device remarketing campaigns.

We use the 'anonymizeIP' function (so-called IP masking): Due to the activation of IP anonymization on this website, your IP address will be shortened by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be sent to a Google server in the USA and shortened there. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.

The following data, among others, is recorded during your visit to the website:

the pages you have called up, your “click path”
Achievement of "website goals" (conversions, e.g. newsletter registrations, downloads, purchases)
Your user behavior (e.g. clicks, length of stay, bounce rates)
Your approximate location (region)
Your IP address (in abbreviated form)
technical information about your browser and the end devices you use (e.g. language setting, screen resolution)
your internet provider
the referrer URL (from which website/which advertising medium you came to this website)
purposes of processing
On behalf of the operator of this website, Google will use this information to evaluate your (pseudonymous [NOT USING USER ID]) use of the website and to compile reports on website activity. The reports provided by Google Analytics are used to analyze the performance of our website [OPTIONAL] and the success of our marketing campaigns.

Recipient
recipient of the data

Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland
as a processor. We have concluded an order processing contract with Google for this purpose. Google LLC based in California, USA, and possibly US authorities can access the data stored by Google.

Transmission to third countries
A transfer of data to the USA cannot be ruled out.

storage duration
The data sent by us and linked to cookies are automatically deleted after 14 months. Data that has reached the end of its retention period is automatically deleted once a month.

You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by Google
a. Do not give your consent to the setting of the cookie or
b. Download and install the browser add-on to disable Google Analytics HERE.

You can also prevent the storage of cookies by setting your browser software accordingly. However, if you configure your browser so that all cookies are rejected, functionalities on this and other websites may be restricted.

You can find more information about the terms of use of Google Analytics and data protection at Google at https://marketingplatform.google.com/about/analytics/terms/de/ and at https://policies.google.com/?hl=de.

How can website visitors withdraw their consent

If you do not want us to process your data further, please feel free to contact us.

Updates to the Privacy Policy

We reserve the right to change this privacy policy at any time, so please review it regularly. Changes and clarifications will be effective immediately upon their posting on the website. If we make material changes to this Policy, we will notify you of those changes here. As a result, you will know what information we collect, how we use it and under what circumstances, if any, we use and/or disclose it.

Questions and contact

If you would like to view, correct, amend or delete any personal information we hold about you, please feel free to contact us.

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